Privacy Policy

Last updated: February 9, 2026

Leopold Care, LLC ("Leopold," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our SMS wellness check-in service.

Information We Collect

Phone Numbers: We collect phone numbers of elderly users ("Care Recipients") and their family members ("Caregivers") to provide our check-in service.
Message Responses: We collect responses to our wellness check-in messages to monitor wellbeing and notify caregivers.
Names: We may collect first names to personalize messages.

How We Use Your Information

Send daily wellness check-in messages to Care Recipients
Notify Caregivers of their loved one's responses and status
Improve our service and user experience
Respond to customer support requests

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only:

With designated Caregivers (for Care Recipient status updates)
With service providers who assist our operations (e.g., SMS delivery)
When required by law or to protect rights and safety

Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

SMS/Text Messaging

Message frequency varies based on your chosen check-in schedule
Message and data rates may apply
Reply STOP to unsubscribe at any time
Reply HELP for assistance

Your Rights

You may request to access, update, or delete your personal information by contacting us at support@leopold.care.

Children's Privacy

Our service is designed for adults. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: support@leopold.care
Website: leopold.care

Leopold Care, LLC
EIN: 41-4169510